Privacy policy

 

At Potch, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit potch-sa.co.za (the “Site”) and interact with our services.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

• Personal Information You Provide:

• Name, email, phone number, and shipping/billing addresses.

• Payment information (processed securely through third-party providers).

• Order details and account preferences.

• Messages and inquiries submitted via our contact forms.

• Automatically Collected Information:

• IP address, browser type, and device information.

• Pages visited, time spent on the site, and browsing behavior.

• Cookies and tracking technologies (see Cookies section below).

2. How We Use Your Information

We use the collected data for the following purposes:

• To Fulfill Orders: Process payments, arrange shipping, and provide customer support.

• To Improve Our Website & Services: Understand user behavior and improve your experience.

• Marketing & Promotions: Send newsletters, special offers, and updates (you can opt out anytime).

• Security & Fraud Prevention: Detect and prevent fraudulent transactions or unauthorized access.

3. Sharing Your Information

We do not sell your personal data. However, we may share information in these cases:

• With Trusted Service Providers: Payment processors, shipping partners, and analytics tools.

• For Legal Compliance: If required by law, government request, or to protect our rights.

• Business Transfers: If Potch Apparel is acquired, your information may be part of the transfer.

4. Cookies & Tracking Technologies

We use cookies and tracking tools to improve functionality, analyze traffic, and personalize your experience. You can manage cookie settings in your browser, but disabling them may affect website performance.

5. Data Security

We implement security measures to protect your data. However, no method is 100% secure. Please ensure you use strong passwords and protect your account information.

6. Your Rights & Choices

You can:

• Request access to your personal data.

• Ask us to correct or delete your information.

• Opt-out of marketing emails anytime.

To make a request, contact us at hbertram777@gmail.com.

7. Third-Party Links

Our site may contain links to external sites. We are not responsible for their privacy policies. Please review their terms before providing any information.

8. Contact Us

For any questions regarding this Privacy Policy, please contact us:

📩 Email: hbertram777@gmail.com

📍 Address: Potch Apparel, 1 Oudebrug Street, Mooi Vallei, Potchefstroom, North West, 2531, South Africa

By using our site, you agree to this Privacy Policy. We may update it occasionally, so please check back for changes.